Terms and Conditions

Typographical Errors
 In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Kcomputer Solutiom.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.

 Kcomputersolution.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Kcomputer solution.com shall immediately issue a credit to your credit card account in the amount of the charge.

 Software, consumables and some other categories of products that have less extensive returns privileges and may be supported exclusively through the manufacturer’s or supplier’s warranty. Please check the item listing for specific details regarding individual products coverage.Terms and conditions may vary by manufacturer, supplier or product. Kcomputer Solution.com will assist customers whenever possible in gaining satisfaction with product manufacturers and suppliers.

 REGARDING BUNDLES
Bundled items are included while supplies last. Items of similar or greater value may be substituted. PROCESSING TIME Your order is thoroughly reviewed by our Credit Card Department to ensure that the order is accurate, the payment method is valid, and you are authorized to use this payment method. Once your order has passed the rigorous review by our Credit Card Department, it is sent to our warehouse for shipment.

 NOTE - We do not charge your credit or debit card until your order is shipped, however we do attempt to get an authorization on your card for the amount of your order at the time your order is placed. This authorization is not a charge but still may utilize a portion of your credit limit or available funds making those funds or portion of your credit limit unavailable for other use. In the unlikely event that your order is delayed or cancelled the authorization will expire and your credit limit or available funds will again become available for use. The amount of time it takes for an authorization to expire is dependant on the policies of the bank that issued your card and ranges from 1 to 7 business days.

TRANSIT TIME
 UPS Ground: 3 - 8 Business Days UPS Second Day: 2 Business Days TOTAL TIME FOR DELIVERY Total time is based on the amount of time it takes to get payment authorization, order processing, and the transit time from the carrier. This can range from 24 hours to 10 days for in-stock items.

SHIPPING AND HANDLING RATES
Our customer-friendly shipping schedule is calculated on the ACTUAL WEIGHT of your shipment and the TYPE OF SHIPPING SERVICE that you specify (ground, air or overnight). Shipping and handling charges will be applied to all orders placed with us. If your order must be shipped in multiple boxes, or in separate shipments in the event an item is not in stock and must ship at a later date, shipping and handling charges for the entire order will be assessed at the point when the first item is shipped. We charge only ONCE for shipping and handling, for the entire order. Should you have any questions or concerns regarding these charges, feel free to contact  us at support@kcomputersolution.com

Credit / Debit Card Authorizations An authorization on a credit or debit card is a hold against your banks credit card spending limit. When the goods are shipped, a charge for the total amount of the order shipped will be sent to your credit card bank. Your bank should release the authorization when the charge is received. A charge is the only time a transfer of funds is completed; an authorization is not a transfer of funds.

GIFT CARD TERMS
Use the Kcomputersolution.com Gift Card at Kcomputersolution.com, on the web. The Kcomputersolution.com Gift Card is redeemable for merchandise only. Kcomputer Solution The Gift Card may not be redeemed for cash. The value of the Gift Card will not be replaced if lost, stolen, destroyed or used without your permission. Your use of the Kcomputersolution.com Card constitutes acceptance of the terms and conditions herein.

Risk of Loss
 If the Customer provides Kcomputersolution.com with Customer's carrier account number or selects a carrier other than a carrier that regularly ships for Kcomputersolution.com title to products and risk of loss or damage during shipment passes from Kcomputersolution.com to Customer upon shipment from Kcomputersolution.com facility. For all other shipments, title to products and risk of loss or damage during shipment passes from Kcomputersolution.com Customer upon receipt by Customer. Notwithstanding the foregoing, title to software will remain with the applicable licensor(s) and Customer's rights therein are contained in the license agreement between such licensor(s) and Customer. Kcomputersolution.com retains a security interest in the products until payment in full is received. Customer will be responsible for all shipping and related charges.

Website Security Guarantee

All orders and transactions involving release of personal information is encrypted using the latest 128-bit SSL encryption technology. Encryption is a process by which we use software to scramble your credit card number and personal information so that they're unreadable by anyone but Kcomputersolution.com We are so confident in our security systems that we can provide our Website Security Guarantee will provide coverage against unauthorized charges on your credit card. In the unlikely event that your credit card company holds you liable for any unauthorized charges to your account resulting from your online purchases at Kcomputer Solution, we will cover your liability up to $50. In the highly unlikely event that you discover unauthorized charges on your credit card within 60 days of your purchase on the Kcomputersolution.com website, here's how you can redeem your claim: Promptly contact your credit card company and report the unauthorized charges. You should ask to speak to a representative of the company's fraud department. They can inform you of the company's fraud claim process and determine whether or not to charge you a personal liability fee (normally $50). If your credit card company: (a) determines that the charges were fraudulent charges resulting from your online purchase at Kcomputersolution.com, and (b) holds you liable for any of the unauthorized charges, contact us immediately. For your convenience, you can contact us by e-mail or by mail. In order to help you, we will need the following information:

Your name
Daytime phone number
Billing address
A copy of the credit card statement in question (please circle fraud charges)
Proof of your credit card company's fraud determination and liability fee
A description of the incident

Mail to: Kcomputer Solution
              250 Martin Luther King Avenue
             Morristown , New Jersey 07960
E-Mail: support@kcomputersolution.com Subject Fraud

Order Acceptance Policy
 
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Kcomputer Solution reserves the right at any time after receipt of your order to accept or decline your order for any reason. Kcomputer Solution reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $1500.00 ( USD ) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order. Kcomputer Solution is a reseller to end user customers and does not accept orders from computer dealers, exporters, wholesalers, or other customers who intend to resell the products offered by Kcomputer Solution. Return policy and limited guarantee against defects All product you buy from Kcomputer solution.com is backed by the product manufacturers warranty. Due to licensing and copyright laws, we do not accept returns on software once a package has been opened. Defective software will be exchanged for the same title only. Hardware confirmed as defective by the product manufacturer will either be exchanged or repaired at our sole discretion of Kcomputer Solution within the first 30 days of ownership only. After 30 days the product manufacturer warranty is the only warranty in effect. Terms and conditions may vary by product or manufacturer

Kcomputer Solution will assist customers whenever possible in gaining satisfaction with product manufacturers. For assistance or to exchange a defective product please call 973-984-0297. Products returned for exchange must be in new condition, original packaging and include all disks, registration cards, packing materials and other accessories and be received within 30 days of the invoice date. We reserve the right to refuse for return or charge a restocking fee for damaged or incomplete returns. No returns will be accepted without an RA number issued by Kcomputer Solution.com or when the product manufactures or distributors return policies supersede ours. All second day orders there will be no Cancellation for the order.

LIMITATION OF LIABILITY
In no event shall Kcomputer Solution or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits. Some localities do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. PROCESSING TIME Your order is thoroughly reviewed by our Credit Card Department to ensure that the order is accurate, the payment method is valid, and you are authorized to use this payment method. Once your order has passed the rigorous review by our Credit Card Department, it is sent to our warehouse for shipment.

NOTE - We do not charge your credit card until your order is shipped.

Please note, credit card processing can take up to 3 business days (Depending on the accuracy of the information given to us by the customer.). Further, for security reasons, voice confirmation may be required before we can process your credit card for payment. If the item(s) on your order are in-stock, we will ship them as soon as possible from our warehouse or from one of our Distribution Warehouses located throughout the United States. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the backordered inventory in our warehouse.

TRANSIT TIME UPS Ground: 3 - 8 Business Days UPS Second Day: 2 Business Days UPS Next Day Air: 1 Business Day

Note: Saturday & Sunday deliveries are not available.
 
TOTAL TIME FOR DELIVERY
Total time is based on the amount of time it takes to get payment authorization, order processing, and the transit time from the carrier. This can range from 24 hours to 10 days for in-stock items. SHIPPING AND HANDLING RATES Our customer-friendly shipping schedule is calculated on the ACTUAL WEIGHT of your shipment and the TYPE OF SHIPPING